Membership Agreement

Plain English Summary

1. Membership Plans

Standard Membership — $125/month (first child)

Our Standard Membership is perfect for families seeking consistent weekly play and parent focus time.

• 2.5-hour play sessions
• Up to 8 visits per month
• Free coworking access
• Standard booking priority
• Supervision + coworking included

Sibling rate: $85/month for each additional child from the same household.

Platinum Membership — $215/month (first child)

Our Platinum Membership offers unlimited flexibility, longer sessions, and exclusive monthly perks.

• 4-hour play sessions
• Unlimited visits
• 1 free guest pass each month
• 10% off birthday parties
• 10% off snacks + juice
• VIP booking priority
• Supervision + coworking included

Sibling rate: $150/month for each additional child from the same household.

2. Billing and Payment

Recurring Billing

Memberships are billed monthly on the anniversary of your sign-up date. By subscribing, you authorize us to charge your payment method automatically each month until you cancel.

Payment Methods

We accept major credit cards, debit cards, and ACH bank transfers. All payments are processed securely through Stripe.

Failed Payments

If a payment fails, we will attempt to charge your card again after 3 days. After 3 failed attempts, your membership will be paused until payment is resolved. You will receive email notifications for each failed attempt.

Price Changes

We may adjust membership prices with 30 days' notice. Price increases do not affect current members until their next renewal after the notice period.

3. Usage Terms

Session Limits

Monthly session limits reset on your billing date. Unused sessions do not roll over to the following month.

Booking Requirements

Even with a membership, you must book sessions in advance. Walk-ins are accepted only if capacity allows.

Cancellation Policy

Membership sessions follow our standard cancellation policy: cancel 24+ hours in advance to avoid losing the visit credit.

4. Adding Family Members

Sibling Rates

Additional children from the same household qualify for sibling rates. All children must be registered under the same parent/guardian account.

Adding Children

You can add children to your membership at any time. Pricing is prorated for the remainder of your billing cycle.

Removing Children

Children can be removed from your membership at any time. Changes take effect at your next billing date.

5. Membership Changes

Upgrades

You can upgrade your membership at any time. The price difference is prorated, and new benefits start immediately.

Downgrades

Downgrades take effect at your next billing date. You retain current plan benefits until then.

Membership Freeze

You may freeze your membership for up to 30 days per calendar year (e.g., for vacations or illness). A $10 monthly fee applies during the freeze period. Request freezes through your account or by contacting us.

6. Cancellation

How to Cancel

Cancel through your account portal or by contacting us via email or phone. Cancellation takes effect at the end of your current billing cycle.

No Refunds

We do not provide refunds for partial months. You will continue to have access to membership benefits until your current period ends.

Reactivation

You can reactivate a cancelled membership at any time. Previous pricing is not guaranteed upon reactivation.

7. Membership Benefits

Non-Transferable

Membership benefits are tied to your account and registered children. Benefits cannot be transferred to other families.

Guest Passes

Platinum members receive guest passes that can be used for friends or family. Guest passes expire at the end of each month and do not roll over.

8. Contact

For membership questions or changes, please reach out to us:

• Email: members@funandfocus.com
• Phone: (470) 555-1234
• Account Portal: funandfocus.com/portal